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How do I update my email address or account name?

 

To update the email address or name on your MDM account, email info@modernday.org from your current address. Changes are processed within 1–2 business days.

 

  • Email info@modernday.org from your current email address. Include your new email address and your full name.
  • Email address changes require a backend update to your DonorGive login, Profile Page, and MDM records. Please allow 1–2 business days for the update to take effect.
  • Once updated, you will use your new email to log in to DonorGive going forward
  • Name changes (e.g., due to marriage or a legal name change) also require a backend update. In your email to info@modernday.org, include your full legal name and the display name you would like shown publicly.

Note: Do not create a new DonorGive account if your email address has changed. Creating a new account produces duplicate records and complicates your giving history. Always contact us first at support@modernday.org and we will update your existing account.