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My recurring donation failed. What do I do?

If your donation did not go through, MDM will notify you by email. Here is how to resolve it:

  • Log in to your DonorGive account and update your payment method -- an expired credit card is the most common cause of failed donations.
  • After updating, your next scheduled donation will process automatically on its next cycle date.
  • If you want to make a one-time gift to cover the missed donation, you can do so directly through the payments section of your missionary's  profile page.
  • If you are unsure why your donation failed or need help updating your information, email support@modernday.org with your name and the missionary you support.

Note: MDM sends a notification email when a donation fails. Your missionary depends on consistent support -- resolving failed donations quickly makes a real difference.