---
title: Why Did My Donation Fail and How Do I Fix It?
description: Donation failed to process? Learn the common causes and how to update your payment details and reprocess a failed donation quickly.
---

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1. [MDM Knowledge Base](https://hub.modernday.org/kb?hsLang=en)
2. [Donor -- Giving & Accounts](https://hub.modernday.org/kb/donor-giving-accounts?hsLang=en)

# Why Did My Donation Fail and How Do I Fix It?

What should I do if a donation fails to process?

If a donation fails because a card has been replaced or the payment details have changed, update the card information and request that the failed donation be reprocessed.

**How is a failed donation reprocessed?**

1. Enter the updated payment information for the card being used.
2. Request reprocessing of the failed donation.
3. Confirm whether the donation processes successfully.

**What happens after the payment method is updated?**

Once the new card information is entered, the failed donation can be reprocessed successfully.

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